Business and NGOs are seen by many to be locked in a perpetual war of values and ideologies. What this book demonstrates is that the war has moved on. Many companies are now engaging with their stakeholders – even those with which they have traditionally had antagonistic relationships – as part of their strategies for improved social and environmental performance.
With contributions from an outstanding and diverse group of experts from business, consultancy, research institutes, NGOs and academia, Terms for Endearment investigates the how and why of these new collaborations and provides concrete examples of business working with stakeholder pressure for sustainable development.
The book forcibly argues the notion of organizations of civil society setting the standards for business behaviour in the 21st century. For those companies that choose not to pursue high standards of social and environmental performance, confrontation with NGOs must be expected, with negative consequences for sales, costs and social capital, i.e. the bottom line. Terms for Endearment therefore presents business with both a threat and opportunity as we move closer to establishing a social basis for global economic activity.
Terms for Endearment is useful for the essential task of achieving a better understanding of where power lies and what drives NGOs, businesses and the political process.
Reading this book will not guarantee you success. But it will give you a better insight into the dynamics at work. Partnership, dialogue, and engagement are the sexy words of the moment, and good fodder for a future library of books to follow.
... it provides meaty evidence of the evolving relationship between businesses and the societies in which they operate. Informative and well-argued.
The contributing editor should be commended highly for his contributions ... I find the text informative and the writing very accessible ... it should be a library source for societal, environmental and ethical accounting and management courses.
With increased attention being paid to both corporate responsibility and global civil society, a collection that examines the interaction between the two is particularly timely. Terms for Endearment should be notable for both practitioners and analysts of business/NGO relations.
With contributions form a diverse group of experts from business, consultancy, research institutes, NGOs and academia, Terms for Endearment investigates the how and why of these new collaborations and provides concrete examples of business working with stakeholder pressure for sustainable development [and] therefore presents business with both a threat and opportunity as we move closer to establishing a social basis for global economic activity.
... the book is a must-read for those who champion corporate responsibility and wish to truly engage with stakeholders.
Terms for Endearment is an interesting and groundbreaking book, bringing new voices to the debate on the future of business.
Terms for Endearment breaks the mould. It brings new voices to the debate on the future of business. The writers explain why business needs to put the important things in life first and how to translate such principles into practice. We're all challenged to do the same.
This book is a true treasure chest. It gives a unique insight into the dynamics and motives of the actors involved and it describes dilemmas and possible responses that are at the forefront of social change. Communicating this insight will hopefully only be the beginning of a much-needed debate on the role of business in society in an era of globalising markets.
At a time of rising concern over where the world is heading, the experiments and innovations detailed in this book provide new insights into the possibilities of humanising capitalism. Rich in case studies and challenging in its conclusions, Terms for Endearment lays out an exciting agenda for NGO–business collaboration in the 21st century.
Terms for Endearment effectively explores some of the fascinating and important highways and byways along which NGOs pass in seeking to influence business practice, and thereby being deeply influenced themselves.
This is a must-read for the champions of corporate responsibility, for those that want to go beyond the PR stuff and really engage with stakeholders. Its combination of case studies and commentary goes beyond exhortation to provide insights into the potential benefits as well as the pitfalls.
Global business and civil society are the superpowers of the 21st century. This book shows that, in both battle and detente, they are shaping our futures. Anyone interested in novel ways of achieving the sustainable governance of markets should read it.
Managing relations with stakeholders is an essential aspect of modern business. More than suggesting a strategy, Terms for Endearment presents a philosophy for success.
This well-structured book draws on many practical examples to show how business and society can collaborate to achieve a more socially just and ecologically sustainable world. Moreover, its analysis provides innovative ideas and concepts which will both speed up and increase the possibility of attaining development that is sustainable for the many, rather than for the few. If you are concerned about improving the quality of the world you will live in tomorrow, whether as a corporate manager, social activist or citizen, this publication is for you.
This book is helpful to anyone involved in sustainability management, accounting, auditing and reporting, because, without ongoing dialogue with local and international stakeholders, no organisation can develop and implement locally acceptable solutions to global issues.
A sustainable future can only be guaranteed by responsible business practice. This book provides many practical examples of how companies can work with stakeholders to develop more effective solutions for a sustainable future.
We are all stakeholders in sustainability, and Terms for Endearment moves the practicalities of collaboration between all stakeholders in society well and truly onto the agenda of the 21st century. This is a timely, necessary and significant contribution to the expanding worldwide debates on effective partnerships between business and civil society organisations. The book is essential reading for all involved in securing sustainable change in the future.
Foreword Anita Roddick, Founder and Co-Chair, The Body Shop International; Founder, New Academy of Business, UK
Foreword Georg Kell, Senior Officer, Executive Office of the United Nations Secretary-General
Foreword Kumi Naidoo, President, CIVICUS
Introduction: Working with stakeholder pressure for sustainable development Jem Bendell, New Academy of Business, UK
Part 1: Driving factors for business–NGO engagement
1. Globalisation and the new politics of sustainable development Peter Newell, Institute of Development Studies, UK
2. Making it legit: new ways of generating corporate legitimacy in a global economy Cheryl Rodgers, University of Portsmouth, UK
3. Web wars: business, NGOs and governments in an Internet-connected world John Bray, Control Risks Group, UK
Part 2: Examples from industry sectors
4. Planting the seeds of change: business-NGO relations and tropical deforestation David F. Murphy and Jem Bendell, New Academy of Business, UK
5. Shades of green: mining, NGOs and the pursuit of negotiating power Saleem H. Ali, MIT, USA
6. A no win-win situation? GMOs, NGOs and sustainable development Jem Bendell, New Academy of Business, UK
7. The listening banks: the development of relations with NGOs Mike Lachowicz, SERM Rating Agency Ltd, UK
Part 3: Organisations' experiences 8. Meeting social and environmental objectives through partnership: the experience of Unilever Anne Weir, Unilever, UK
9. Working non-"STOP" for sustainable development: case study of a Canadian environmental NGO's relationships with businesses since 1970 Marie-France Turcotte, Concordia University, Canada
10. Bridging troubled waters: the Marine Stewardship Council Simon Heap, INTRAC, UK, and Penny Fowler, Trade Policy Advisor, Oxfam UK
Part 4: Seeking and managing collaboration
11. Partners for sustainability John Elkington and Shelly Fennell, SustainAbility Ltd, UK
12. Culture clash and mediation: exploring the cultural dynamics of business-NGO collaboration Andy Crane, Cardiff Business School, UK
13. The art of collaboration: emerging business-NGO relations in Asia Christopher C. Plante, The Asia Foundation, USA, and Jem Bendell, New Academy of Business, UK
Part 5: Concepts
14. Complementary resources: the win-win rationale for partnership with NGOs Steve Waddell, Organizational Futures, USA
15. Thinking partners: business, NGOs and the partnership concept David F. Murphy and Gill Coleman, New Academy of Business, UK
16. Change the rules! Business–NGO relations and structuration theory Uwe Schneidewind and Holger Petersen, University of Oldenburg, Germany
Part 6: Future directions
17. New frontiers: emerging NGO activities to strengthen transparency and accountability in business Rob Lake, Traidcraft, UK, and Jem Bendell, New Academy of Business, UK
18. Civil regulation: a new form of democratic governance for the global economy? Jem Bendell, New Academy of Business, UK
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