Social Performance and Competitiveness: A Socio-Competitive Framework
Kuno Spirig, Zurich University of Applied Sciences, Winterthur, Switzerland
This chapter discusses the relationship between social performance and competitiveness. A socio-competitive model and corresponding analysis show how social performance can influence competitiveness. The analysis differentiates between important stakeholder groups and shows the central role of communication in achieving a competitive advantage through social performance.
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